Complaints Concerning Telemarketing Calls to Cell Phones on the Rise

Sep 17, 2012 15:54:00Posted by John Skorick, MyAKA Founder & CEO

Complaints Concerning Telemarketing Calls to Cell Phones on the Rise

When cell phones first arrived on the scene, they offered a reprieve from the constant barrage of telemarketing calls coming in on land lines. These days, however, mobile devices are more common than their grounded predecessors, and mobile numbers are more readily available to marketing firms. You may have received telemarketing calls on your mobile device, or at least heard friends or coworkers complaining about getting these calls and texts.

Often times, if you remain on the line long enough, there is an opportunity to opt out of these calls, but this seems to be an unsuccessful strategy in many cases. According to the Detroit Free-Press, the number of complaints received by the Federal Trade Commission has been increasing rapidly in recent years. In October 2010, the number of complaints concerning robocalls was around 65,000, but by April 2012, complaints skyrocketed to more than 212,000. The number of complaints hoping to stop telemarketing calls increased from 71,000 to 182,000 in the same time frame.

The federal do-not-call list to which consumers can add their phone numbers has been around for more than a decade, but many telemarketing companies do not bother to check the list, something they are supposed to do every 31 days, according to the news source.

When you place your number on the do-not-call list, telemarketers have about a month to remove your number from their list and discontinue calls to your phone number, the Federal Communications Commission reports.

Even after you've placed your number on the do-not-call list, you may still be targeted by telemarketers if you provide your phone number on applications and other forms. However, if you use a second mobile number, you can at least choose to block calls at certain times of day so you are not bothered by calls in the future.